K U E I Z E N

Refund Policy

Last updated: May 20th, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All return requests must be made within 7 days of the purchase date.

RETURN PROCESS

To request a return, please email customer service at [email protected] with your proof of purchase and reason for the return. Our team will review your request and provide instructions for proceeding with the return.

REFUNDS

After reviewing your return request, we will process your return or exchange. Please allow at least 7 days from the receipt of your request to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

For other inquiries, please contact us at [email protected] to arrange a refund or exchange.

PLEASE NOTE

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

CHANGES TO THIS POLICY

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

LEGAL COMPLIANCE

This Refund Policy is governed by and construed in accordance with the laws of Uruguay. Any disputes arising from this policy will be resolved in the courts of Uruguay.